Packing & Delivery:
Packing:
Display Box/Display Stand/Plastic Box/etc.
Shipping:
DHL/UPS/TNT/FEDEX/etc.
By Air or by Sea for batch goods.
Customers specifying freight forwarders or negotiable shipping methods.
Lead time:
1-3 days for sample order; 3-5 days for large order after payment
Payment:
PayPal, Western Union and T/T
Welcome OEM/ODM:logo/color/package, etc.
Please feel free to contact me for the detail shipment services.
Packing: Display Box/Display Stand/Plastic Box/etc.
Company Profile:
Our company, Shenzhen Muje Technology Co., Ltd. was established in 2009 and located in Shenzhen city, Guangdong province, China. It covers land area of 10,000 sqm, with standardized GMP workshops and is equipped with advanced facilities, We focus on designing, researching and developing, manufacturing and selling electronic cigarette.
We now have over 800 employees, including 20 engineers in R&D department, 60 quality inspectors in QC department, 30 customer service staffs in Export department and 650 skilled production line workers.
Our Advantages:
We have implemented a strict and complete quality control system, which ensures that each product can meet quality requirements of customers, all of our products have been strictly inspected before shipment. Beside, we have received ISO9001 and BSCI.
We have applied for over 200 TPD flavors. And all of our products with CE and RoHS report and certificate.
Our company has long been "quality witness strength, details determine success or failure" as the company's business philosophy, from every component, every process to each finished product inspection, packaging and transportation are striving to do better. We use excellent innovation, adhere to the high quality of products at the lowest price, and grow together with customers and win competition.
We sincerely welcome you to join us.
After-sales service:
1. We would visit to track our customer regularly for getting valuable feedback.
2. If you have any questions during operation, we will assist you to figure them out at first time.
Warranty:
1. All products are subject to 0.5 year warranty period, otherwise it will be specified in item ads.
2. Defective item should be returned to us within 5 days of delivery. Only defective product will be offered exchange or refund.
3. We will not be liable to customer for any damages beyond the amount of money that customer has actually paid us.
4. Buyer is responsible for shipping cost of returning, Seller is responsible for shipping cost of resending.
FAQ:
Q1: Can I place a sample order?
A1: Yes, sample order is welcomed for checking product functionality and quality.
Q2: Can you print my Logo on the vape?
A2: Yes, we provide OEM & ODM service.
Q3: Is shipping for free?
A3: No, the shipment fee needs to be paid by buyers, and it is determined by weight and shipment method.
Q4: What's your production time for the bulk order?
A4: Our production time is in 15-35 days for the mass order. And the sample will be sent in 7 days after received the payment.
Q5. What is the payment methods are available?
A5: We accept TT ,Western Union and Bank transfer. 30% deposit and 70% before shipping. No payment collection. We only deliver goods.
Q6. Which shipping methods are available?
A6: DHL, TNT, UPS, EMS, etc.
Q7:How does your factory do regarding quality control?
A7:We insist on the principle of "customer first, quality first".
Q8:Can I visit you?
A8:Of course, you are always welcome at any time. If you contact us in advance, we are always happy to host and treat you to Chinese hospitality.
Audited Supplier 
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